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Emi Jay accepts returns within 14 days of purchase. A restocking fee may apply. Hygienic reasons prevent returns for used/opened accessories, hair care, brushes, or tools. Custom items cannot be returned. International returns incur no reimbursement for shipping costs/duties/taxes.
Key facts
| Free shipping | ✓over $150 |
| Return policy | ✓14 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Emi Jay?+
Emi Jay accepts returns within 14 days.
Can I return Emi Jay items after 14 days?+
Emi Jay's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Hygienic reasons prevent returns for used/opened accessories, hair care, brushes, or tools. Custom items cannot be returned. International returns incur no reimbursement for shipping costs/duties/taxes.
Does Emi Jay charge a restocking fee?+
Yes, a restocking fee may apply.
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