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Ellos Return Policy

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Ellos accepts returns within 60 days of purchase. No restocking fee is charged. Returns must be received within 60 days from date of shipment. Items must be unworn, unused, unwashed, in original condition with original tags attached and in original packaging. Non-returnable: Final Sale items, swimwear/intimates without hygiene liner, gift cards, hemmed/altered items, free gifts, subscriptions/memberships.

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Key facts

Free shippingover $75
Return policy60 days
Price match-no
Gift cardsavailable

Questions & answers

How long do I have to return an item to Ellos?+

Ellos accepts returns within 60 days.

Can I return Ellos items after 60 days?+

Ellos's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Returns must be received within 60 days from date of shipment. Items must be unworn, unused, unwashed, in original condition with original tags attached and in original packaging. Non-returnable: Final Sale items, swimwear/intimates without hygiene liner, gift cards, hemmed/altered items, free gifts, subscriptions/memberships.

Does Ellos charge a restocking fee?+

No restocking fee is charged.

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