ecobee Return Policy
Verified 6 h ago2.0VUS score
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ecobee accepts returns within 30 days of purchase. No restocking fee is charged. Return it for free within 30 days for a full refund
Signup deals
$20 off your next purchase
via email signup · next order · New customers only. Eligible participants will receive a promotional code via email after completing the form. Offer is non-transferable and subject to verification of new customer status. Cannot be combined with any other offers.
“Join our newsletter and enjoy $20 off your next purchase. This promotional offer is available to new customers only. Eligible participants will receive a promotional code via email after completing the form. Offer is non-transferable and subject to verification of new customer status. Cannot be combined with any other offers.”
Key facts
| Free shipping | ✓Free shipping mentioned on homepage; receive in 3 to 7 business days |
| Return policy | ✓30 days |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to ecobee?+
ecobee accepts returns within 30 days.
Can I return ecobee items after 30 days?+
ecobee's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Return it for free within 30 days for a full refund
Does ecobee charge a restocking fee?+
No restocking fee is charged.