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DSW accepts returns within 90 days of purchase. Purchases made from November 1 through December 31 this year will have a 90 day return and exchange window. Returns within 14 days with tags and a receipt.
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Key facts
| Free shipping | ✓Free standard shipping automatically as a DSW VIP member on any item, or use promo code FREESHIP for qualifying orders. |
| Return policy | ✓90 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to DSW?+
DSW accepts returns within 90 days.
Can I return DSW items after 90 days?+
DSW's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. Purchases made from November 1 through December 31 this year will have a 90 day return and exchange window. Returns within 14 days with tags and a receipt.
Does DSW charge a restocking fee?+
It is not publicly stated.
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