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Dirwinbike accepts returns within 15 days of purchase. A restocking fee may apply. New items can be returned within 15 days for a full refund with no restocking fee. Used items may be returned within 15 days subject to a 30% restocking fee. Caravan Cargo E-Bike has specific conditions: must be initiated within 7 days and is not accepted in used condition.
Key facts
| Free shipping | ✓Free shipping on all e-bike orders within the continental US (excludes Alaska and Hawaii). |
| Return policy | ✓15 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Live from their store
- Caravan 2 Cargo Electric Bike$3499.00
- Sprintech Compact E-Bike Mirror$44.99
- Dirwin Bike Bench Seat Kit$79.99
- Mystery Gift$100.00
- Pioneer 2 Long Range Electric Bike$2299.00
- Pacer X Electric Bike$999.00
Questions & answers
How long do I have to return an item to Dirwinbike?+
Dirwinbike accepts returns within 15 days.
Can I return Dirwinbike items after 15 days?+
Dirwinbike's standard return window is 15 days, so returns after that may not be accepted unless an exception applies. New items can be returned within 15 days for a full refund with no restocking fee. Used items may be returned within 15 days subject to a 30% restocking fee. Caravan Cargo E-Bike has specific conditions: must be initiated within 7 days and is not accepted in used condition.
Does Dirwinbike charge a restocking fee?+
Yes, a restocking fee may apply.
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