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designeroptics accepts returns within 14 days of purchase. A restocking fee may apply. A fee of $9.95 will be deducted from your refund as the label is used. You will be refunded for the original amount of your order minus any shipping charges and handling fee. Orders including 3 or more items that are being returned, will be charged a 20% restocking fee. Customized lenses are non-returnable. Beauty products, haircare & skincare products, and watches (unless defective) are non-returnable.
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓14 days (restocking fee) |
| Price match | ✓yes |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to designeroptics?+
designeroptics accepts returns within 14 days.
Can I return designeroptics items after 14 days?+
designeroptics's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. A fee of $9.95 will be deducted from your refund as the label is used. You will be refunded for the original amount of your order minus any shipping charges and handling fee. Orders including 3 or more items that are being returned, will be charged a 20% restocking fee. Customized lenses are non-returnable. Beauty products, haircare & skincare products, and watches (unless defective) are non-returnable.
Does designeroptics charge a restocking fee?+
Yes, a restocking fee may apply.
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