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Crocs accepts returns within 30 days of purchase. No restocking fee is charged. Return shipping is non-refundable. Products created for collaborations or special events may be returned however no later than 14 days. Full refund of purchase price and shipping cost paid for the order provided items are in like-new condition.
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Key facts
| Free shipping | -no |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Crocs?+
Crocs accepts returns within 30 days.
Can I return Crocs items after 30 days?+
Crocs's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Return shipping is non-refundable. Products created for collaborations or special events may be returned however no later than 14 days. Full refund of purchase price and shipping cost paid for the order provided items are in like-new condition.
Does Crocs charge a restocking fee?+
No restocking fee is charged.
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