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Coopers of Stortford (coopersofstortford.co.uk) is an online retailer specializing in footwear and fashion. The site offers free standard postage, though next-day and heavy lorry delivery charges are excluded from free shipping offers.
New customers can sign up to emails for 10% off their first order, along with access to tailored rewards and promotions. The retailer has been featured in Retail Week.
Returns are accepted within 28 days if items are in original condition. Customers pay return carriage costs for unsuitable items. A 14-day cancellation window applies after delivery, with refunds of standard delivery charges available if the full order is returned. Certain items-including batteries, styli, record cleaning kits, unsealed audio and software, personalised items, and bedding-are non-refundable.
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Key facts
| Free shipping | ✓FREE P&P offers apply to standard postage only and excludes next day and heavy lorry charge orders. (shop at the retailer, opens in a new tab) |
| Return policy | ✓28 days (shop at the retailer, opens in a new tab) |
| Price match | -not stated |
| Gift cards | -not stated |
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