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Colossyan accepts returns within 14 days of purchase. Full refund if claim sent within 14 days, less than 10 minutes of Customer Created Videos generated, and not on an Enterprise Plan. Partial refunds may be issued after day 14 under specific conditions.
Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Colossyan?+
Colossyan accepts returns within 14 days.
Can I return Colossyan items after 14 days?+
Colossyan's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Full refund if claim sent within 14 days, less than 10 minutes of Customer Created Videos generated, and not on an Enterprise Plan. Partial refunds may be issued after day 14 under specific conditions.
Does Colossyan charge a restocking fee?+
It is not publicly stated.
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