Coldwater Creek Return Policy
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Coldwater Creek accepts returns within 60 days of purchase. A restocking fee may apply. A return processing fee of $9.95, and any applicable sales tax will be deducted from your refund. Shipping fees are non-refundable. Items marked as 'Final Sale' are not eligible for return or exchange.
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Key facts
| Free shipping | ✓Where a single order results in multiple shipments, the shipping charge only applies to the first package shipped. There is no additional charge for subsequent shipments from the same order. |
| Return policy | ✓60 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Coldwater Creek?+
Coldwater Creek accepts returns within 60 days.
Can I return Coldwater Creek items after 60 days?+
Coldwater Creek's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. A return processing fee of $9.95, and any applicable sales tax will be deducted from your refund. Shipping fees are non-refundable. Items marked as 'Final Sale' are not eligible for return or exchange.
Does Coldwater Creek charge a restocking fee?+
Yes, a restocking fee may apply.