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Clearchemist accepts returns within 28 days of purchase. You have 14 days from the day after receiving an item to notify of intent, plus another 14 days to send it back. Items ordered in error (prescription or OTC) cannot be returned. Products of a medicinal, cosmetic or personal care nature cannot be returned due to reasons of hygiene.
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Key facts
| Free shipping | ✓There is no delivery charge for NHS Prescriptions. Some items like FreeStyle Libre are listed with 'Free UK Delivery'. |
| Return policy | ✓28 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Clearchemist?+
Clearchemist accepts returns within 28 days.
Can I return Clearchemist items after 28 days?+
Clearchemist's standard return window is 28 days, so returns after that may not be accepted unless an exception applies. You have 14 days from the day after receiving an item to notify of intent, plus another 14 days to send it back. Items ordered in error (prescription or OTC) cannot be returned. Products of a medicinal, cosmetic or personal care nature cannot be returned due to reasons of hygiene.
Does Clearchemist charge a restocking fee?+
It is not publicly stated.
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