Clearchemist Return Policy
Verified 4 h ago4.5VUS score
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Clearchemist accepts returns within 28 days of purchase. 14 days to notify of intent, then 14 days to send back. Prescription only or items ordered in error/opened for hygiene cannot be returned.
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Key facts
| Free shipping | ✓There is no delivery charge for NHS Prescriptions. Some products (e.g., FreeStyle Libre) are listed with 'Free UK Delivery'. |
| Return policy | ✓28 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Clearchemist?+
Clearchemist accepts returns within 28 days.
Can I return Clearchemist items after 28 days?+
Clearchemist's standard return window is 28 days, so returns after that may not be accepted unless an exception applies. 14 days to notify of intent, then 14 days to send back. Prescription only or items ordered in error/opened for hygiene cannot be returned.
Does Clearchemist charge a restocking fee?+
It is not publicly stated.