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Citypass accepts returns within 365 days of purchase. Full refund on entirely unused products within 365 days. No refunds on partially used tickets or items with uncancelled reservations. Specific exclusions apply for Orlando, Southern California, and certain Los Angeles options.
Key facts
| Free shipping | -not stated |
| Return policy | ✓365 days |
| Price match | -no |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Citypass?+
Citypass accepts returns within 365 days.
Can I return Citypass items after 365 days?+
Citypass's standard return window is 365 days, so returns after that may not be accepted unless an exception applies. Full refund on entirely unused products within 365 days. No refunds on partially used tickets or items with uncancelled reservations. Specific exclusions apply for Orlando, Southern California, and certain Los Angeles options.
Does Citypass charge a restocking fee?+
It is not publicly stated.