CHI (US) Return Policy
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CHI (US) accepts returns within 15 days of purchase. Refunds available within 15 days of purchase (original shipping fees non-refundable). Exchanges available within 30 days. Customer responsible for return shipping to Houston, TX facility. Contact Customer Service at 1-800-237-9175 for Return Merchandise Authorization (RMA).
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Key facts
| Free shipping | ✓over $50 |
| Return policy | ✓15 days |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to CHI (US)?+
CHI (US) accepts returns within 15 days.
Can I return CHI (US) items after 15 days?+
CHI (US)'s standard return window is 15 days, so returns after that may not be accepted unless an exception applies. Refunds available within 15 days of purchase (original shipping fees non-refundable). Exchanges available within 30 days. Customer responsible for return shipping to Houston, TX facility. Contact Customer Service at 1-800-237-9175 for Return Merchandise Authorization (RMA).
Does CHI (US) charge a restocking fee?+
It is not publicly stated.