Chai Return Policy
We may earn a commission if you buy after clicking — at no cost to you. How this works
Chai accepts returns within 14 days of purchase. We proudly stand behind our chai and happily offer a 14-day guarantee.* ... Refund requests outside the 7-day window will be reviewed on a case-by-case basis. Because our chai blends are a food product, they cannot be restocked or reused once they leave our facility. If a refund is approved, the original shipping/handling cost (including orders that qualified for free shipping) will be deducted from the refund amount.
Signup deals
Key facts
| Free shipping | ✓over $50 |
| Return policy | ✓14 days |
| Price match | —not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Chai?+
Chai accepts returns within 14 days.
Can I return Chai items after 14 days?+
Chai's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. We proudly stand behind our chai and happily offer a 14-day guarantee.* ... Refund requests outside the 7-day window will be reviewed on a case-by-case basis. Because our chai blends are a food product, they cannot be restocked or reused once they leave our facility. If a refund is approved, the original shipping/handling cost (including orders that qualified for free shipping) will be deducted from the refund amount.
Does Chai charge a restocking fee?+
It is not publicly stated.