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Carvana accepts returns within 7 days of purchase. Shipping charges are nonrefundable regardless of any return or exchange facilitated.
Key facts
| Free shipping | ✓Delivery fees are refundable as part of the 7-Day Money Back Guarantee. |
| Return policy | ✓7 days |
| Price match | -no |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Carvana?+
Carvana accepts returns within 7 days.
Can I return Carvana items after 7 days?+
Carvana's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. Shipping charges are nonrefundable regardless of any return or exchange facilitated.
Does Carvana charge a restocking fee?+
It is not publicly stated.
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