Calor Return Policy

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Calor accepts returns within 30 days of purchase. No restocking fee is charged. You can return any unwanted items for a refund so long as it’s within 30 days of receipt of the item. For cancellations under Consumer Contracts Regulations, you have fourteen days to cancel an order starting the day after receipt.

Signup deals

Free gas credits when you recommend us to a friend
via loyalty signup · any order · Referral program: we’ll top up both of your Calor Accounts with up to £75 worth of gas.
Recommend a friend Free gas credits when you recommend us to a friend - Now that's worth sharing! When you recommend us to a friend who wants to switch fuel to LPG, we’ll top up both of your Calor Accounts with up to £75 worth of gas.

Key facts

Free shipping-not stated
Return policy30 days
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to Calor?+

Calor accepts returns within 30 days.

Can I return Calor items after 30 days?+

Calor's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. You can return any unwanted items for a refund so long as it’s within 30 days of receipt of the item. For cancellations under Consumer Contracts Regulations, you have fourteen days to cancel an order starting the day after receipt.

Does Calor charge a restocking fee?+

No restocking fee is charged.

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