Buybestgear Return Policy
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Buybestgear accepts returns within 14 days of purchase. A restocking fee may apply. 14-day return window from delivery date. Restocking fees vary: 15% for unopened/unassembled items, 25% general restocking fee. Multiple conditions apply based on order status (cancelled before/after dispatch, delivered, damaged). Customer responsible for return shipping.
Key facts
| Free shipping | ✓Free standard shipping to most European countries; excludes remote areas and island territories. E-bikes and E-scooters ship in 7-10 business days. |
| Return policy | ✓14 days (restocking fee) |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to Buybestgear?+
Buybestgear accepts returns within 14 days.
Can I return Buybestgear items after 14 days?+
Buybestgear's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. 14-day return window from delivery date. Restocking fees vary: 15% for unopened/unassembled items, 25% general restocking fee. Multiple conditions apply based on order status (cancelled before/after dispatch, delivered, damaged). Customer responsible for return shipping.
Does Buybestgear charge a restocking fee?+
Yes, a restocking fee may apply.