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Bigassdog accepts returns within 30 days of purchase. A restocking fee may apply. Returns must be in like-new condition with original packaging. Returns showing signs of use or damaged packaging may be issued as store credit. Big Ass Beds and Boo Boo Recovery Collar Bundles are not eligible for return once opened. Big Ass Steps are subject to a 15% restocking fee.
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Bigassdog?+
Bigassdog accepts returns within 30 days.
Can I return Bigassdog items after 30 days?+
Bigassdog's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns must be in like-new condition with original packaging. Returns showing signs of use or damaged packaging may be issued as store credit. Big Ass Beds and Boo Boo Recovery Collar Bundles are not eligible for return once opened. Big Ass Steps are subject to a 15% restocking fee.
Does Bigassdog charge a restocking fee?+
Yes, a restocking fee may apply.