Bettermerx Return Policy

Bettermerx accepts returns within 30 days.

Bettermerx's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. State and Federal regulations do not allow the return of prescription medications after being dispensed by the pharmacy. Once your method of payment has been charged and your package has been handed over to the carrier (USPS, FedEx, UPS), all sales are final. You can always login to your bettermerx.com account before your products ship to change your address, method of payment or to cancel your subscription. If your prescription medication arrives damaged or is lost during transit, please contact our patient care team: [email protected] . NON-PRESCRIPTION (OVER THE COUNTER) PRODUCTS: BetterMe Rx may accept returns on unopened, non-prescription items up to 30 days after the sale. You will be responsible to pay the return shipping cost and we do not accept COD returns. If you need to return an item, please contact our patient care team: [email protected] . Include your order number, reason for the return along with the product name. BetterMe Rx reserves the right to deny a return that does not arrive in the original condition it was shipped or if the products appear to be tampered with or opened. After we receive the returned product and it is approved by our BetterMe Rx team, your purchase price will be refunded to your original method of payment.

It is not publicly stated.