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Ballard Designs accepts returns within 30 days of purchase. We accept returns on most items, for store credit only, within 30 days of purchase. Restrictions do apply.
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Key facts
| Free shipping | ✓Free shipping offers & deals starting from 15% to 70% off for October 2026; Free Standard Shipping available with credit card or promo codes. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Ballard Designs?+
Ballard Designs accepts returns within 30 days.
Can I return Ballard Designs items after 30 days?+
Ballard Designs's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. We accept returns on most items, for store credit only, within 30 days of purchase. Restrictions do apply.
Does Ballard Designs charge a restocking fee?+
It is not publicly stated.
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