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August accepts returns within 30 days of purchase. Offer valid within 30 days of purchase. We do not accept exchanges or returns. Limits to our 'Love it or your money back guarantee' Refund requests must be made within 30 days Limit one refunded item per blend Limit four refunds per customer per 12-month period Tins, 70 cup bags, and All the Teas are not eligible for refund Rare Leaves teas are not eligible for refund Refunds may not exceed $85 per customer per calendar year. Teaware including kettles, brewers, and infusers are excluded from our love it or your money back guarantee, but may be eligible for replacement or warranty claims under some conditions.
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Key facts
| Free shipping | ✓over $45 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to August?+
August accepts returns within 30 days.
Can I return August items after 30 days?+
August's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Offer valid within 30 days of purchase. We do not accept exchanges or returns. Limits to our 'Love it or your money back guarantee' Refund requests must be made within 30 days Limit one refunded item per blend Limit four refunds per customer per 12-month period Tins, 70 cup bags, and All the Teas are not eligible for refund Rare Leaves teas are not eligible for refund Refunds may not exceed $85 per customer per calendar year. Teaware including kettles, brewers, and infusers are excluded from our love it or your money back guarantee, but may be eligible for replacement or warranty claims under some conditions.
Does August charge a restocking fee?+
It is not publicly stated.
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