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Asos accepts returns within 28 days of purchase. Items must be in original condition and packaging. Sale items have a 14-day window in HK/NZ/Switzerland.
Key facts
| Free shipping | ✓over $120 |
| Return policy | ✓28 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Asos?+
Asos accepts returns within 28 days.
Can I return Asos items after 28 days?+
Asos's standard return window is 28 days, so returns after that may not be accepted unless an exception applies. Items must be in original condition and packaging. Sale items have a 14-day window in HK/NZ/Switzerland.
Does Asos charge a restocking fee?+
It is not publicly stated.
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