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Aquasana accepts returns within 90 days of purchase. A restocking fee may apply. A 25% restocking fee may apply for refused packages. Returns must include the entire system along with all original parts and components. Customer is responsible for return shipping costs and insurance.
Key facts
| Free shipping | ✓Aquasana may cover shipping costs for select order types at our discretion. Replacement filters auto-delivered to you - for less Water For Life® No contract, 15% Off filter replacements, an extended limited warranty, and free shipping. |
| Return policy | ✓90 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Aquasana?+
Aquasana accepts returns within 90 days.
Can I return Aquasana items after 90 days?+
Aquasana's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. A 25% restocking fee may apply for refused packages. Returns must include the entire system along with all original parts and components. Customer is responsible for return shipping costs and insurance.
Does Aquasana charge a restocking fee?+
Yes, a restocking fee may apply.
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