Aquasana Return Policy
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Aquasana accepts returns within 90 days of purchase. A restocking fee may apply. 90-day Pure Satisfaction Guarantee. Full refund of purchase price (excluding shipping/handling) for authorized returns. Customer pays return shipping and insurance. 25% restocking fee applies to refused packages; outbound shipping non-refundable.
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Key facts
| Free shipping | ✓Free shipping included with Water for Life® subscription (15% off filter replacements, no contract, extended limited warranty). Aquasana covers shipping costs for select order types at their discretion. |
| Return policy | ✓90 days (restocking fee) |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to Aquasana?+
Aquasana accepts returns within 90 days.
Can I return Aquasana items after 90 days?+
Aquasana's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. 90-day Pure Satisfaction Guarantee. Full refund of purchase price (excluding shipping/handling) for authorized returns. Customer pays return shipping and insurance. 25% restocking fee applies to refused packages; outbound shipping non-refundable.
Does Aquasana charge a restocking fee?+
Yes, a restocking fee may apply.