americanstandard-us.com Return Policy

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americanstandard-us.com accepts returns within 30 days of purchase. No restocking fee is charged. Original shipping fees are non-refundable. An additional fee of $20 per order will be deducted from the refund amount for returns shipped from Alaska and Hawaii. A fee of $6.99 per order to return products to our distribution center from contiguous and non-contiguous USA will be deducted from the total of the refund amount. An additional large item freight fee will be deducted from the refund amount for authorized returns of the following items: Bathtub, Shower wall & door returns, a freight fee of $100 per item will be deducted from the refund amount. For Alaska and Hawaii, a freight fee of $150 per item will be deducted from the refund amount. Toilet, Farm Sinks and Furniture returns, a freight fee of $40 per item will be deducted from the refund amount. For Alaska and Hawaii, a freight fee of $65 per item will be deducted from the refund amount.

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Key facts

Free shippingnot stated
Return policy30 days
Price matchnot stated
Gift cardsnot stated

Questions & answers

How long do I have to return an item to americanstandard-us.com?+

americanstandard-us.com accepts returns within 30 days.

Can I return americanstandard-us.com items after 30 days?+

americanstandard-us.com's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Original shipping fees are non-refundable. An additional fee of $20 per order will be deducted from the refund amount for returns shipped from Alaska and Hawaii. A fee of $6.99 per order to return products to our distribution center from contiguous and non-contiguous USA will be deducted from the total of the refund amount. An additional large item freight fee will be deducted from the refund amount for authorized returns of the following items: Bathtub, Shower wall & door returns, a freight fee of $100 per item will be deducted from the refund amount. For Alaska and Hawaii, a freight fee of $150 per item will be deducted from the refund amount. Toilet, Farm Sinks and Furniture returns, a freight fee of $40 per item will be deducted from the refund amount. For Alaska and Hawaii, a freight fee of $65 per item will be deducted from the refund amount.

Does americanstandard-us.com charge a restocking fee?+

No restocking fee is charged.

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