Altrx Return Policy
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Altrx accepts returns within 28 days of purchase. No restocking fee is charged. Prescription medications are non-refundable once ordered/dispensed per federal law. Refunds available only for medical ineligibility or billing errors within 28 days. Subscription cancellations stop future charges but do not refund processed payments.
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Key facts
| Free shipping | ✓Free shipping included with treatment plan; mentioned as 'FREE shipping' in first-time customer promo and 'Free & Discreet 2-Day Delivery' in service flow |
| Return policy | ✓28 days |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to Altrx?+
Altrx accepts returns within 28 days.
Can I return Altrx items after 28 days?+
Altrx's standard return window is 28 days, so returns after that may not be accepted unless an exception applies. Prescription medications are non-refundable once ordered/dispensed per federal law. Refunds available only for medical ineligibility or billing errors within 28 days. Subscription cancellations stop future charges but do not refund processed payments.
Does Altrx charge a restocking fee?+
No restocking fee is charged.