ADT Return Policy
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ADT accepts returns within 30 days of purchase. Within 30 days of order/delivery, full refund available for security systems and devices; shipping costs not reimbursed unless return is due to ADT error
Signup deals
Free select Google Nest devices (doorbell or camera)
via account signup · specific category · Upon signing ADT Complete monitoring agreement
“Get select Google Nest devices on us (e.g., doorbell or camera) along with an $100 Visa Reward Card upon signing an ADT Complete monitoring agreement”
Visa Reward Card for referral
via loyalty signup · any order · When referred friend becomes ADT customer
“Earn a $200 Visa Reward Card for every friend you refer who becomes an ADT customer”
Key facts
| Free shipping | —not stated |
| Return policy | ✓30 days |
| Price match | —not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to ADT?+
ADT accepts returns within 30 days.
Can I return ADT items after 30 days?+
ADT's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Within 30 days of order/delivery, full refund available for security systems and devices; shipping costs not reimbursed unless return is due to ADT error
Does ADT charge a restocking fee?+
It is not publicly stated.