acmejoy.com Return Policy
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acmejoy.com accepts returns within 180 days of purchase. A restocking fee may apply. 20% restocking fee applies to life-sized dolls. Standard items: no processing fee for orders under $500, unopened/intact packaging required. Return shipping at customer expense. 3-4 weeks processing time.
Key facts
| Free shipping | ✓over $65 |
| Return policy | ✓180 days (restocking fee) |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to acmejoy.com?+
acmejoy.com accepts returns within 180 days.
Can I return acmejoy.com items after 180 days?+
acmejoy.com's standard return window is 180 days, so returns after that may not be accepted unless an exception applies. 20% restocking fee applies to life-sized dolls. Standard items: no processing fee for orders under $500, unopened/intact packaging required. Return shipping at customer expense. 3-4 weeks processing time.
Does acmejoy.com charge a restocking fee?+
Yes, a restocking fee may apply.