25karats Return Policy
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25karats accepts returns within 60 days of purchase. A restocking fee may apply. General 60-day return window. Engagement rings with center diamonds and loose diamonds: 15-day full refund/exchange, then 30% restocking fee from day 30-60. Engraved rings: 30% return processing fee. Benchmark rings: $150 resizing fee. Customer pays return shipping. International sales final.
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Key facts
| Free shipping | ✓Free shipping on all orders within continental United States, regardless of order value. All shipments fully insured via FedEx with signature required. |
| Return policy | ✓60 days (restocking fee) |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to 25karats?+
25karats accepts returns within 60 days.
Can I return 25karats items after 60 days?+
25karats's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. General 60-day return window. Engagement rings with center diamonds and loose diamonds: 15-day full refund/exchange, then 30% restocking fee from day 30-60. Engraved rings: 30% return processing fee. Benchmark rings: $150 resizing fee. Customer pays return shipping. International sales final.
Does 25karats charge a restocking fee?+
Yes, a restocking fee may apply.