21pineapples Return Policy
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21pineapples accepts returns within 14 days of purchase. Refunds only granted if order is cancelled before shipment, product was misprinted, damaged (excluding delivery), or does not match fulfillment info. Must send photo and explanation within 14 days of delivery. Items must be defective or unused and in original condition. Shipping costs are not refunded.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to 21pineapples?+
21pineapples accepts returns within 14 days.
Can I return 21pineapples items after 14 days?+
21pineapples's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Refunds only granted if order is cancelled before shipment, product was misprinted, damaged (excluding delivery), or does not match fulfillment info. Must send photo and explanation within 14 days of delivery. Items must be defective or unused and in original condition. Shipping costs are not refunded.
Does 21pineapples charge a restocking fee?+
It is not publicly stated.
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