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18chestnuts accepts returns within 30 days of purchase. You have 30 calendar days to return an item unopened from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in its original packaging. Your item needs to have the receipt or proof of purchase. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to 18chestnuts?+
18chestnuts accepts returns within 30 days.
Can I return 18chestnuts items after 30 days?+
18chestnuts's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. You have 30 calendar days to return an item unopened from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in its original packaging. Your item needs to have the receipt or proof of purchase. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Does 18chestnuts charge a restocking fee?+
It is not publicly stated.