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123Office accepts returns within 30 days of purchase. A restocking fee may apply. Returns are subject to a 15% restocking fee, and the customer is responsible for the cost of shipping it back to us. If an item is defective or the wrong item is received, no restocking fee will apply and we'll pay the return shipping costs.
Key facts
| Free shipping | -no |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to 123Office?+
123Office accepts returns within 30 days.
Can I return 123Office items after 30 days?+
123Office's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns are subject to a 15% restocking fee, and the customer is responsible for the cost of shipping it back to us. If an item is defective or the wrong item is received, no restocking fee will apply and we'll pay the return shipping costs.
Does 123Office charge a restocking fee?+
Yes, a restocking fee may apply.