Rapidonline Return Policy
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Rapidonline accepts returns within 30 days of purchase. No restocking fee is charged. With non-defective goods you must contact us within 30 days of receiving the goods, you then have a further 14 days to actually send the goods back. Handling charges apply for business/educational errors: £25 handling for orders over £250, £5 for £25-£250, and £2 for under £25.
Key facts
| Free shipping | ✓over $20 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Rapidonline?+
Rapidonline accepts returns within 30 days.
Can I return Rapidonline items after 30 days?+
Rapidonline's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. With non-defective goods you must contact us within 30 days of receiving the goods, you then have a further 14 days to actually send the goods back. Handling charges apply for business/educational errors: £25 handling for orders over £250, £5 for £25-£250, and £2 for under £25.
Does Rapidonline charge a restocking fee?+
No restocking fee is charged.