Outsmarted Return Policy
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Outsmarted accepts returns within 14 days of purchase. No restocking fee is charged. In the unlikely event that you receive a damaged or incorrect order we will provide you with a free postage label once your return request has been agreed with a member of our team. In other cases, if wish to return Outsmarted, you have 14 days to inform us of this decision, and 14 days to complete the return. We cannot accept return of opened games or goods not returned in the same condition in which they were received, we retain the right to refuse return, or to deduct up to 50% from the refund cost.
Key facts
| Free shipping | ✓All order include free delivery (fully tracked with Amazon). |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | ✓available |
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Questions & answers
How long do I have to return an item to Outsmarted?+
Outsmarted accepts returns within 14 days.
Can I return Outsmarted items after 14 days?+
Outsmarted's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. In the unlikely event that you receive a damaged or incorrect order we will provide you with a free postage label once your return request has been agreed with a member of our team. In other cases, if wish to return Outsmarted, you have 14 days to inform us of this decision, and 14 days to complete the return. We cannot accept return of opened games or goods not returned in the same condition in which they were received, we retain the right to refuse return, or to deduct up to 50% from the refund cost.
Does Outsmarted charge a restocking fee?+
No restocking fee is charged.